Data Collection and Privacy Policy

WE VALUE AND RESPECT YOUR PRIVACY

Your data is only collected for the intended purpose with your full consent. You have the right to be forgotten whenever you want.

Integrated Services Network s.r.o. PRIVACY POLICY

We are a Prague based services firm, registration #04501845, Prague, Czechia, [LAST UPDATE February 2023]

Site = Integrated Services Network s.r.o. website integratedserves.eu and all its related online material managed by Integrated Services Network s.r.o. only.

We = Integrated Services Network s.r.o. as a business entity.

You = Individual or Business Entity doing business with Us.

When you visit our site, if you would like to inquire about any of our services or conduct business with us, you may want/have to share your information with us. This information could be anything depending on the extent or type of service you require.

What we collect

Depending on the nature of your business with us, we might collect different types of data from you, which includes but may not be limited to:

• Personal Data

This may include your name, address, phone number, email address and nationality.

• Medical Data

If you contact us regarding your medical treatment, assessment or other medical related matters, we may collect your medical information, which may include your past and present physical and/or mental health information.

• Police or Incident Reports

When we handle any insurance cases related on your behalf, we might have to collect your incident and any police or reports related to your case.

• Legal Information or Court Documents

If we are hired to conduct investigation regarding insurance related matters, or act as a medium for delivering your documents, you might be asked to provide us incident reports, legal documents or court records.

• Technical Data

When you visit the Site, by default, your browser may accept cookies. At the same time, your technical data such as geographical location, IP address, your Internet Service Provider, type of operating system, browser, data and time of visit, number of times you visit us, referral addresses or search engines you used to find us, may be saved in statistic and log files of our server.

How we collect your information

Your data is usually directly provided to us, in some cases they might be forwarded to us indirectly, both direct and indirect collections are mentioned below:

• Email
• Through phone calls
• Through the forms provided on the Site
• Through one of our field agents who directly meets you
• Through your treating doctors or hospital
• By your lawyer or legal counsel provided they have a  client – attorneyagreement with you.
• By one of your authorized family members or next of kin
• Your beneficiaries (insurance related cases)

How and where we save your information

Our online servers are run by www.forpsi.com. Your digital data will mostly be saved in those servers. www.forpsi.com is a  web-hosting provider and they are responsible for their servers’ safety and security. Besides that, your digital data may be saved in our computers. We practice utmost measures in order to keep those computers safe from attackers and data theft.

What we DO NOT DO with your data

We use your data only the way intended by you and the way our business nature with you allows us to (explained in the next section). We DO NOT share, sell, exchange or give your information to any irrelevant third party. No advertisers will

have access to your data through us. We do not distribute your information to any other party for the purpose of political, educational, research or marketing purposes.

What we DO with your data

Your data will be used for the purpose it was intended in the first place.

• It may be used to facilitate your medical treatment, assessment or determination ofyour medial and/or mental assessment if you approach us for medical purposes.
• If we are the party to connect you to your lawyer/lawyers, then your data will only beused for that purpose i.e. to expedite your client – attorney interactions. We do not

make any decisions on your behalf.

• If you have provided us your financial details such as bank account and credit cardinformation, then that information will only be used if we have to send you invoicesor charge you for any of the rendered services.
• If your data is of technical nature (mentioned above), it will only be used by ourwebmaster and analysts to improve our website and services. Technicalinformation does not necessarily fall under Personally Identifiable Information (PII)

or Sensitive Personal Information (SPI).

How long we save your data

For the purpose of easing the way we do business with you, we save your data as long as your case or business is open with us, e.g. your medical data will be saved with us as long as we carry on your medical case management.

As any other entity, we save records for official and administrative purposes, however, once your business is concluded with us, you have the right to ask us to return (in case of hard copies) or delete your data (in case of digital copies). For administrative purposes, we would like to receive a signed, written request in such cases. Please refer below regarding how to request your right to be forgotten.

How to contact us

In case of any questions or concerns, you can contact us by following methods:

By Post or Email

Integrated Services Network s.r.o

Na Poříčním právu 1914/6, Nové Město,

128 00 Praha 2, Czechia

contact@integratedservices.eu